空氣柏林(Air Berlin)——歐美十大最差航空公司

空氣柏林(Air Berlin)——歐美十大最差航空公司在《歐美十大最差航空公司》中排名第17名。我們精選了部分網友觀點： ...

空氣柏林歐美十大最差航空公司在歐美十大最差航空公司中排名第17名。

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我們精選了部分網友觀點：

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駭人聽聞的航空公司。我就在最近的一個節日,他們失去了我包了兩周,有一天我終于回來之前我離開了我的目的地國家。如果這還不夠糟糕,他們強迫我買另一個航班,然后立即訂了我錯誤的和非常昂貴的flight.For過去兩周我一直試圖讓這種情況固定。他們讓我填寫表格,他們忽略了,沒有提供指導方針,當他們將聯系我。最糟糕的是我禮貌地問說話粗魯的經理我上次跟客戶服務人,此時她掛斷了我的電話!非常粗魯的,可恥的客戶服務。我永遠不會再和這家航空公司預訂機票。我希望沒有人讀這。這是不值得的。

Appalling airline. I went on a recent holiday and they lost my bags for 2 WEEKS, I eventually got them back one day before I left my destination country. Then if that wasn't bad enough, they forced me to buy another flight - and then promptly booked me on to the wrong (and very expensive flight).For the last two weeks I have been trying to get this situation fixed. They have asked me to fill out forms (which they have ignored) and have provided no guidelines for when they will contact me. To top it all off I politely asked to speak to the manager of the (rude) customer service person I last talked to, at which point she hung up on me! Incredibly rude, disgraceful customer service. I will NEVER book a flight with this airline again. I hope no one reading this does either. It's just not worth it.

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絕對痛苦的航空公司,不誠實的壞的公共關系屏蔽一個無情的殺手組織。試著打電話,這是幾乎不可能,他們操縱手機擱置調用者5 - 10分鐘,然后停止,一個不道德的商業。

An absolutely miserable airline, made worst by the dishonest public relations masking a ruthless cutthroat organization. Try telephoning them--it's next to impossible, and they rig their phones to put the caller on hold for 5-10 minutes and then cut out. An unethical business.

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糟糕的航空公司!他們寬松的行李。任務不可能獲得任何賠償。差勁的服務,要花很多時間找個人來和你談談。他們一直在努力讓你填寫表格并發送他們在被忽略。

Worst Airline ever! They loose baggage all the time. Mission impossible to get any kind of compensation. Poor service and it takes forever to get someone to talk to you. They keep trying to get you fill out forms and send them in to be ignored.

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他們是垃圾,絕對的垃圾。他們取消了航班,毀了400人的生命并沒有幫助他們到航班。肯尼迪員工是我見過的最糟糕的。我們永遠不會再次使用這個航空公司,。

They are crap, absolute crap. They cancelled a flight and ruined 400 people's lives and did NOTHING to help any of them get onto flights. JFK employees were the worst I have ever seen. WE WILL NEVER use this airline AGAIN, EVER.

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最差service.I丟了baggage.I滿PIR報告上星期給我手機號聯系第二天檢查我的行李。即使在5天沒有response.No人回答。

Worst service.I lost my baggage.I filled PIR report on airport.they gave me cell number to contact for checking my baggage next day. Even after 5 days there is no response.No one is answering on that number.

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更糟糕的是我使用的航空公司。可憐的服務,非常不友好的地勤人員

The worse airline which I used. Poor service and very unfriendly ground staff

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痛苦與粗魯的治療和任何服務。

Miserable company with rude treatment and no service at all.

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讓我付115袋。他們沒有按時交付它。我必須等待5天!每天,叫機場。我的包被撕裂,kitesurf董事會里面壞了!聯系他們5個月后仍0回答,還款,0客戶service.I從來沒有見過一個壞AIRLINE.I寧愿付出更昂貴的機票飛。

Made me pay 115 for a bag. They did not deliver it on time. I had to wait 5 days! And call the airport everyday. My bag was torn and my kitesurf board that was inside was broken!After contactting them for 5 months still 0 reply, 0 reimbursement, 0 customer service.I have never seen a WORST AIRLINE.I would rather pay a more expensive air ticket than flying with them.

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谷歌空氣柏林+失去袋。令人驚訝的是,這個航空公司管理。我寧愿付出更多的錢為飛行比有我所有的東西消失。

Google air berlin + lost bags. It's amazing that this airline manages to stay in business. I'd rather pay a little more money for a flight than have all of my stuff disappear.