·······································································
···································································
感恩節那天,一位可怕的女柜臺代表讓我走到柜臺前,他告訴我打斷她的談話是多么無禮,因為他們當時正在談話。她一直在說這有多粗魯,我怎么不明白這是我的第一個錯誤,她一直不停地說我甚至在其他航空公司的柜臺上看到了比其他人更糟糕的抱怨,我甚至還想和其他人打電話抱怨她停了下來,但直到我叫了一個經理才停下來。因為我沒有時間處理此事,所以我很快就離開了那里,除非是生死攸關,否則我再也不會乘坐美國航空公司了。這是多么糟糕的管理,沒有對員工的控制
A horrible woman counter representative was distracting another counter representative after he asked me to step up to the counter on Thanksgiving told me how rude it was to interrupt her conversation because they were talking at the time. She kept going on about how rude it was and how I didn't understand that was my first mistake and she kept getting worse until I called for a manager and asked for a complaint form from all the other reps down the counter. What a bad airline to have people like that harassing and defaming good customers even on Holidays. I was very kind and patient and even paid First Class only be treated worse than I've ever seen. The other rep tried to tell her to stop but couldn't until I called for a manager. I got out of there as soon as possible since I didn't have time to deal with it and I will never use American Airlines again unless life and death. What terrible management with no control of employees.
···································································
他們的柜臺工作人員態度很糟糕,總是拿顧客出氣。出差已經是一件麻煩事,不應該也要處理員工的態度
Their counter personnel have awful attitudes and take it out on the customers. Traveling is already a hassle, one shouldn't have to deal with employees attitudes as well.
···································································
我討厭他們的航班,他們的食物真的很糟糕,甚至連機場的商店都不好吃!他們的飛機擁擠不堪,工人們也很粗魯
I hate their flights and their food is really bad (Even the shops at the airport! ) their planes are cramped and the workers are rude.
···································································
他們和我們的航空公司再也不會得到我的生意了。他們很粗魯,他們很差勁!
They and US Air will never get my business again. Rude and they suck!
···································································
服務很粗魯,而且很慢。-三明治
The service is rude, And slow. - SandwichSWAT
···································································
好可怕!
Horrible!
0 篇文章
如果覺得我的文章對您有用,請隨意打賞。你的支持將鼓勵我繼續創作!