話筒接通今后,接德律風的人要報本身是誰。好比:Hello,this is…speaking.或者…is speaking.
打德律風的人就要申明本身要找誰接德律風。May I speak to… ?或者Is…in/there/at home?
要找的人不在,要說:Sorry,he/She isn't in/here/at home.或者He/She is out right now.
線路欠好,可以說:I'm sorry I can't hear you clearly.
要求對方傳話,可以說:Could you take a message for me?或者Just ask her/him to call me back.
要有辭別語,如Goodbye! See you then!等。
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